Thank you for purchasing our products! We strive to provide high-quality datasets, but we understand that sometimes things don’t go as planned. Here’s our refund policy:
Eligibility for Refund
Returns: If the product delivered is broken or is defective, we will deliver a new product upon request. There is no need to return the product.
Exchanges: We do not accept exchanges.
Non-Delivery: If you haven’t received the product within 24 hours of purchase, you are eligible for a full refund.
Incorrect Data: If the product does not match the description or contains errors, you can request a refund within 7 days of purchase.
Duplicate Purchase: If you accidentally purchased the same product twice, we can issue a refund for the duplicate purchase.
Refund Process
Contact Us: Please reach out to us via email at support@scrapeweb.org with your order details and a brief explanation of the issue.
Verification: We will verify your purchase and the issue.
Refund Issuance: If your request is approved, we will process the refund within 5-7 business days.
Non-Refundable Items
Delivered Data: Once the product has been delivered, it is non-refundable.
Custom Orders: Customized products are non-refundable unless there is a significant error on our part.
Contact Information
For any questions or concerns, please contact us at support@scrapeweb.org with your order number. We are here 24/7 to help!
