At ScrapeWeb, we strive to ensure your satisfaction with every purchase. If you’re not completely happy with your order, we offer a flexible and customer-friendly return and exchange policy.
🌍 Countries We Serve
We accept returns and exchanges from customers in the following countries:
United Arab Emirates, Austria, Australia, Belgium, Bahrain, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Greece, Hungary, Ireland, Italy, Japan, Kuwait, Luxembourg, Netherlands, Norway, New Zealand, Oman, Poland, Portugal, Saudi Arabia, Sweden, Singapore, Slovakia, United States.
🔁 Returns & Exchanges
We accept returns for both defective and non-defective products. If you’re unsatisfied with your purchase for any reason, you may return or exchange your item within the specified time frame.
Exchanges: Available for eligible products.
Product Condition: Items must be in new or slightly used condition.
Grounds: If wrong product is order or product not delivered within 24 hours.
📅 Return Window
Standard Return Period: 90 days from the date of delivery.
Holiday Extension: For orders placed between December 25, 2025 and January 8, 2026, returns are accepted within 104 days of delivery.
📦 Return Method & Fees
Return Method: All returns must be made by mail or email (for digital items).
Return Label: A free return label is included in your package.
Restocking Fees: No restocking fees apply.
💳 Refunds
Refunds will be issued to the original payment method.
Processing Time: Refunds are processed within 3 business days after the refund is approved. The refund approval typically takes 5 – 7 business days to process.
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